How a fixed-fee assessment separates the zero trust capabilities a bureau owns from the ones it enforces, scores each CISA ZTMM 2.0 pillar, and sequences configuration work ahead of new purchases.
Most federal components did not stall on zero trust for lack of tools. They bought identity suites, endpoint agents, secure access licenses and data protection add-ons, often years ago. What they lack is the configuration, the enforcement and the sequence: conditional access policies still in report-only mode, a device compliance policy nobody ties to access, a data loss prevention license that has never seen a policy. The maturity score reflects what is enforced, not what is owned.
The clock has not stopped. OMB M-22-09 set the civilian strategy in January 2022, and CISA's Zero Trust Maturity Model 2.0 remains the yardstick agencies score themselves against. DoD components face target-level zero trust capabilities by the end of FY2027, which as of this writing is the current fiscal year. OMB M-26-14 (May 2026) now sets a risk-based logging model that feeds the visibility pillar, and CISA BOD 26-04 (June 2026) puts risk-based remediation clocks on civilian vulnerabilities.
This paper is for the people who own that gap: component CISOs and zero trust program leads, CIOs who fund the roadmap, ISSMs and ISSOs who keep authorizations valid while the architecture changes, and the CORs who buy the work. It describes Avalon Technology Services' Zero Trust Architecture Implementation service, which starts with one engagement:
Section 9 works through an illustrative bureau that owns 21 of the 24 capabilities its target stage needs. Ten of those 21 are licensed but never deployed, a shelfware ratio of 48%, and 17 of the 20 gaps are configuration work rather than purchases. The fixed fee for that assessment is $90K.
The service implements and evidences. It does not certify zero trust maturity, grant an authorization or assess its own work; those belong to the agency's assessor, its Authorizing Official and, for DoD, the Department's own validation process.
Zero trust reporting asks what the environment enforces. Procurement records answer a different question: what the agency owns. The gap between the two is where most stalled programs sit, and it shows up in the same ways across components.
| Symptom | What it usually means |
|---|---|
| "We bought the licenses; nobody turned the policies on." | Capabilities owned but never configured. The fix is engineering time and decisions, not money. |
| Conditional access in report-only mode for a year | Configured but not enforced. Someone has to own the exceptions enforcement will create. |
| "We can't say how many devices we have." | No reconciled inventory, so device-conditioned access and segmentation have nothing to stand on. |
| "Once you're in, you're in." | A flat network behind a VPN. The networks pillar sits at Traditional regardless of the identity score. |
| "Identity and devices are fine; data is a mess." | The common civilian pattern: the data pillar lags while licenses for it sit unused. |
| "We have 91 activities and three people." | A DoD component with a capacity gap, not a knowledge gap. |
| Driver | What it requires | What it means for the roadmap |
|---|---|---|
| OMB M-22-09 (Jan 26, 2022) | Federal civilian zero trust strategy: identity, devices, networks, applications and data goals | The strategy agencies still report progress against; its FY2024 goals have passed, the reporting has not |
| CISA ZTMM 2.0 | Five pillars (identity, devices, networks, applications and workloads, data) plus visibility and analytics, automation and orchestration, and governance; stages Traditional, Initial, Advanced, Optimal | The civilian measuring stick for the baseline and the re-score |
| NIST SP 800-207 | Zero trust architecture: policy decision and enforcement points, tenets for access decisions | The design basis for the target architecture; guidance, not a standard anyone passes |
| DoD Zero Trust Strategy | Target-level zero trust capabilities across seven pillars by the end of FY2027 | September 30, 2027 is the planning horizon for every DoD component roadmap |
| OMB M-26-14 (May 2026) | Risk-based logging model; replaced M-21-31 | Logging comes before analytics; the visibility pillar's sprint follows it |
| CISA BOD 26-04 (Jun 10, 2026) | Risk-based remediation clocks for civilian agencies, from 3 days with forensic triage to the next upgrade | Device and inventory work feeds the same asset data the remediation clocks depend on |
| TIC 3.0 | Trusted internet connection use cases for modern architectures | VPN and TIC refresh moments are natural points to move to identity-aware access |
| DoD CSRMC (Sep 24, 2025) | Cybersecurity risk management construct announced; RMF, DoDI 8510.01 and eMASS remain in use | Evidence still goes into the RMF record the component uses today |
Two buying moments recur. Fiscal year-end (July through September) favors assessment-sized purchases with expiring operations funds. The FY2028 budget build needs a roadmap that reads as budget justification. A credential compromise, an inspector general finding or a VPN end-of-life can move either date forward.
The entry engagement answers three questions for one bureau or component: where each pillar actually stands, what the target architecture should look like, and what order of work moves the score with the tools the agency already owns.
| Workstream | Activities |
|---|---|
| Maturity baseline | Score each pillar against CISA ZTMM 2.0, or the DoD roadmap for DoD components, through document and SSP review, architecture walkthroughs, interviews and tool-deployment verification |
| Owned versus enforced | For every capability the target stage needs, record whether it is licensed only, configured (report-only, pilot or partial), enforced, or not owned, from license exports and configuration evidence |
| Target architecture | An agency-specific NIST SP 800-207 architecture: where policy decision and enforcement points sit, how identity and device signals feed access decisions, macro-segmentation of enclaves first and micro-segmentation of high-value assets second, an identity-aware proxy pattern for legacy applications, and the data protection approach |
| Roadmap and investment plan | Budget-cycle-sized phases, dependency-ordered (identity before device-conditioned access; inventory before segmentation; logging before analytics), with configuration-only activities separated from procurement |
| Deliverable | Format |
|---|---|
| Maturity assessment report with pillar-by-pillar scoring and gap analysis | PDF report and executive briefing |
| Owned-versus-enforced capability register | Spreadsheet, one row per capability, with the evidence behind each status |
| Target-state reference architecture | Diagrams (Visio or draw.io source and PDF) with a design narrative |
| Roadmap and investment plan | Phased spreadsheet and briefing usable as budget justification |
| Control and activity traceability | Draft mapping of planned changes to 800-53 controls and ZTMM or DoD activities |
The roadmap is written to be specification-neutral. It names capabilities and outcomes, not products, so the agency can compete any follow-on work, including against Avalon.
If the agency chooses to continue, the roadmap scopes two kinds of follow-on work. Detailed design turns the reference architecture into build-ready specifications. Pillar sprints implement it in the agency's own tooling: identity first in nearly every case (phishing-resistant MFA, conditional access, privileged access), then devices (inventory reconciliation, compliance-conditioned access), then network segmentation, with application and data work interleaved. Each sprint ends with deployed configurations, exported policy definitions, as-built runbooks, a control-mapped evidence package, knowledge transfer and a re-score against the same model used at baseline. None of this is committed by buying the assessment.
| Control | Evidence the follow-on work produces |
|---|---|
| AC-2, AC-3, AC-6 | Conditional access and least-privilege policy definitions; account and role reviews |
| AC-4, SC-7 | Segmentation design and rule sets; host-to-host reachability test results |
| AC-17 | Identity-aware remote access configuration replacing broad VPN access |
| IA-2, IA-5, IA-8 | Phishing-resistant MFA enforcement records; authenticator and federation configuration |
| SC-8, SC-23 | Internal traffic encryption and session protection settings |
| AU-2, AU-6, AU-12 | Pillar telemetry routed to the SIEM, aligned to the agency's M-26-14 logging approach |
| CM-8 | Reconciled asset inventory used by device-conditioned access |
| SI-4 | Monitoring coverage for enforcement points |
For systems that process CUI, the same work maps to NIST SP 800-171 families 3.1, 3.5 and 3.13. Allowed and denied access matrices and segmentation reachability tests show that policies behave as designed. They are implementer artifacts. The agency's assessor draws the assessment conclusions, and the Authorizing Official makes the authorization decision. Significant architecture change can trigger reassessment, so Avalon coordinates a security-impact analysis with the ISSM before each enforcement change.
| Accurate | Not accurate |
|---|---|
| Implements controls mapped to named 800-53 controls and ZTMM or DoD activities | Achieves compliance with M-22-09 |
| Advances the identity pillar from Initial toward Advanced | Zero trust certification |
| Positions the component to complete named target-level activities | Guarantees target level by FY2027 |
| Produces evidence for the assessor | Results in an ATO |
| Phase | Typical duration | What happens |
|---|---|---|
| Kickoff and access | 1–3 weeks | Sponsor alignment, account requests, data call for SSPs, diagrams, inventories and license exports |
| Baseline | 3–6 weeks | Interviews, configuration review, owned-versus-enforced register, pillar scoring |
| Architecture and roadmap | 4–8 weeks | Reference architecture, segmentation model, legacy-application pattern, phased plan |
| Pillar sprint (optional follow-on) | 8–16 weeks each | Implementation in the agency's tooling, monitor mode first, then enforcement |
| Validation and closeout (with sprints) | 3–5 weeks | Allowed and denied testing, segmentation checks, re-score, evidence package, knowledge transfer |
Assessment through two implemented pillars at component scale typically runs six to nine months. Department-scale, all-pillar programs run two to four years and are large-integrator work; Avalon's role there would be a defined workstream under a prime.
| Included | Separate work |
|---|---|
| Vendor-agnostic assessment, design and configuration in the agency's tools | Product or license procurement and resale |
| Routing pillar telemetry to the agency SIEM | Security operations center monitoring and alert triage |
| Evidence for the assessor and the authorization record | Control assessment, authorization, certification or DoD target-level validation |
| Access-policy and segmentation functional testing | Penetration testing of the implemented controls, which needs an independent party |
| Identity as one pillar among several | A standalone identity modernization program |
| Integration with data the agency's CDM program provides | Operating a CDM capability |
| Unclassified environments | Classified enclaves and cross-domain work |
Avalon takes one engagement at a time and works in unclassified environments only. The Assessment and Roadmap is led by a zero trust architect at 0.75 to 1.0 FTE, with a compliance specialist and a project manager at a quarter-time each. Avalon has no past federal engagements under this service, and it cites no credential, clearance or past engagement that is not current and verifiable.
| Requirement | How it is handled |
|---|---|
| Architecture lead | Named personnel whose certifications and investigation level match the agency's requirements, listed in the proposal |
| Platform depth for sprints | Engineers with configuration depth on the agency's actual identity, endpoint and network stack, named in the proposal, hired or subcontracted, as a condition of any sprint |
| DoD privileged access | Personnel qualified under DoD 8140 for the relevant work role, as a condition of the engagement |
| Civilian access | Public Trust investigation at the tier the agency requires, as a condition of the engagement |
| Segmentation at scale | Not offered by Avalon as sole performer; delivered as part of a prime's team where needed |
| Insurance and contract vehicles | Any coverage the solicitation requires is a condition of award; Avalon does not hold a GSA Schedule or a governmentwide contract today |
| Engagement | Market-norm range | Pricing basis |
|---|---|---|
| Assessment and Roadmap, one bureau or component | $45K–$150K | Firm fixed price |
| Avalon entry offer, one bureau | $45K–$95K | Firm fixed price |
| Detailed design (conditional follow-on) | $100K–$350K | Firm fixed price |
| Single-pillar implementation sprint (conditional) | $250K–$900K | Time and materials with a ceiling, or fixed price |
The Assessment and Roadmap and most design work fit under the $350,000 simplified acquisition threshold, so they can be bought as open-market purchases with one-year funds. Purchases between the $15,000 micro-purchase threshold and the SAT are generally set aside for small business when two or more capable small businesses are expected to compete. A sprint above the threshold, or zero trust work inside a larger modernization task order, can be subcontracted to Avalon by the prime. Avalon does not hold a GSA Schedule or a governmentwide contract today.
Performance-based pricing tied to a maturity score is declined, because the score depends on agency decisions and change approvals the contractor does not control. Fixed fee against a defined scope keeps the incentives clean.
The figures below are a planning illustration for one representative bureau, not a quote and not a result from any engagement. Every capability count and status is an assumption.
The bureau needs a defined set of capabilities to reach its target stage in each pillar. The baseline tags each one: enforced, configured (deployed but report-only, pilot or partial), licensed only (owned, never deployed) or not owned. The shelfware ratio is licensed-only capabilities divided by owned capabilities.
| Pillar | Stage now to target | Owned | Enforced | Unused | Shelfware | Config | Buy |
|---|---|---|---|---|---|---|---|
| Identity | Initial to Advanced | 5 | 1 | 2 | 40% | 4 | 0 |
| Devices | Initial to Advanced | 3 | 1 | 1 | 33% | 2 | 1 |
| Networks | Traditional to Initial | 3 | 0 | 1 | 33% | 3 | 1 |
| Applications and Workloads | Traditional to Initial | 2 | 0 | 1 | 50% | 2 | 1 |
| Data | Traditional to Initial | 4 | 1 | 3 | 75% | 3 | 0 |
| Visibility, Analytics, Automation | Initial to Advanced | 4 | 1 | 2 | 50% | 3 | 0 |
| Total | 21 | 4 | 10 | 48% | 17 | 3 |
Unused: licensed but never deployed. Shelfware: unused divided by owned. Config: gaps closed by configuration alone. Buy: capabilities that must be procured.
Read across the totals. The bureau owns 21 of the 24 capabilities it needs and enforces only 4. Ten are shelfware (48%), and another 7 are deployed but not enforced, so 81% of what it owns does not yet count toward maturity. Of the 20 gaps between now and target, 17 (85%) are configuration-only and 3 require a purchase.
The data pillar shows the pattern most sharply: three of its four capabilities are licensed and unused, a 75% shelfware ratio, and nothing needs to be bought. Networks is the opposite: every owned capability is short of enforcement, and micro-segmentation of high-value assets is a real purchase that waits for a reconciled inventory.
| Order | Pillar | Config-only | Buy | Why here |
|---|---|---|---|---|
| 1 | Identity | 4 | 0 | Every access decision depends on identity |
| 2 | Devices | 2 | 1 | Inventory and posture before device-conditioned access |
| 3 | Networks | 3 | 1 | Segmentation needs the inventory first |
| 4 | Applications and Workloads | 2 | 1 | Onboard apps to the identity controls already enforced |
| 5 | Data | 3 | 0 | Policies first; licenses already owned |
| 6 | Visibility, Analytics, Automation | 3 | 0 | Logging before analytics and automation |
The configuration-only rows are the budget argument. They need engineering time, decisions and change approvals, not new money for tools. The procurement rows are few, specific and sequenced behind the work that makes them usable.
| Scenario | Weeks of work | Award to done | Rate-band range | Fixed fee |
|---|---|---|---|---|
| Narrow (three pillars, 0.75 FTE architect) | 7 | 8–10 weeks | $53K–$76K | $64K |
| Base (all pillars, one bureau) | 8 | 9–11 weeks | $74K–$106K | $90K |
| Broad (adds DoD roadmap crosswalk, more enclaves) | 12 | 13–15 weeks | $112K–$160K | $134K |
In the base case, 8 weeks of work (four of baseline, four of architecture and roadmap) at mid-band rates price at $90K, inside the $45K to $95K entry band and well under the simplified acquisition threshold. A narrower scope comes in lower. A broad scope that adds a DoD roadmap crosswalk and more enclaves prices near $134K: still inside the market range and under the threshold, but above Avalon's entry band, so it is better split by enclave or priced as its own fixed-fee scope than squeezed into the entry offer.
| Pitfall | How to avoid it |
|---|---|
| "Implement zero trust" as the scope | Name the bureau, the pillars, the maturity model and the deliverables; anything else is unpriceable |
| The legacy-application rabbit hole | Cap the number of applications in scope and price additional ones per application |
| Tool procurement drift | Run the owned-versus-enforced register before any purchase; buy only what the roadmap calls for |
| Operations absorbing the change | Time-box post-enforcement support to about two weeks and hand over runbooks the SOC can use |
| Enforcement that breaks an authorization | Monitor mode first; security-impact analysis with the ISSM before each enforcement change |
| Conflict of interest on follow-ons | A specification-neutral roadmap, disclosed in writing, so follow-on work can be competed |
Zero trust maturity moves when policies are enforced, not when licenses are bought. For most components the fastest gains are already paid for: capabilities sitting in report-only mode or never deployed, waiting for design decisions, a sequence and someone to own the exceptions. A baseline that separates what is owned from what is enforced turns a vague mandate into a short list of configuration work and an even shorter list of purchases.
The natural first step is the fixed-fee Assessment and Roadmap: one bureau, a defined scope under the simplified acquisition threshold, an owned-versus-enforced register, a NIST SP 800-207 target architecture, and a roadmap the agency can compete and fund. To discuss an assessment, contact Avalon Technology Services at contact@AvalonTechServices.com.
Conditional access
Policies that grant or deny access based on identity, device and session signals.
Monitor (report-only) mode
A policy that records what it would have blocked without blocking it; used before enforcement.
PDP and PEP
Policy decision point and policy enforcement point: where an access decision is made and where it is applied (NIST SP 800-207).
Shelfware ratio
In this paper, licensed-only capabilities divided by all owned capabilities in a pillar.
ZTMM
CISA's Zero Trust Maturity Model, version 2.0: five pillars, three cross-cutting capabilities and four stages.
ZTNA
Zero trust network access: identity-aware access to applications, typically replacing broad VPN access.
Micro-segmentation
Restricting traffic between individual workloads or hosts, applied first to high-value assets.
All values are planning assumptions for one representative bureau. None is drawn from a specific agency or a completed engagement.
| Assumption | Value | Basis |
|---|---|---|
| Capabilities needed for target | 24 across five pillars and the cross-cutting capabilities | Planning assumption |
| Status mix | 4 enforced, 7 configured, 10 licensed only, 3 not owned | Planning assumption |
| Stages | Identity, devices and cross-cutting Initial to Advanced; networks, applications and data Traditional to Initial | Planning assumption |
| Team loading | Architect 0.75–1.0 FTE; compliance 0.25; PM 0.25; 40 hours a week | KB delivery model |
| Rates | Architect $175–$250; compliance $120–$170; PM $110–$160 an hour; fee at mid-band | KB market-norm bands |
| Durations | Kickoff 1–3 weeks; baseline 3–6; architecture and roadmap 4–8 | KB phase durations |
| Price check | Base fee $90K | Inside the $45K–$95K entry band |